Information technology has changed how a business or a company operates. The IT revolution has transformed the whole world, offices that were filled with ledgers and book keeping have now reduced to just a few laptops and desktops. The next revolutionary aspect has been the internet; things that could not be imagined a few decades back have been made possible. The whole world has now shrunk to fit inside a room or even within a laptop. A person sitting from one end of the world can have a video chat with a person on the other end and there can also be a conference with other people from across the globe.
Designing and creating such a network that can help access files across the globe in a secured manner is not so easy. It involves many third parties and service providers who would have to converge and create this network and ensure proper connectivity. There is multiple hardware and software involved right from buying a normal desktop or a laptop with installed operating systems to devices that connect with internet and video conferencing. Most companies have data centres to manage their databases and some have also begun to use cloud computing.
Having such a network with latest connectivity and state of the art facility would involve lot of maintenance. Some of the items to be covered are: Providing desktop or laptop to all employeesEnsure that latest virus update is present in all systemsChange and fix any issues in system. This could be a faulty hardware or software. Provide proper access rights to the right employees. For example a person in finance department need not have access to all HR related files and vice versa. Usually there are multiple departments and access have to be given only to the right people. There may also be some customers who would need access, they should be given access to only those files or folders or servers they have legal rights to access. Check for any potential cyber-attacks on the network of the company. It need not be a virus but could also be a Denial of Service attack.
Ensure continuous business by doing regular maintenance of the network, its servers and the infrastructure.Electronic items do have their own life period and due to constant usage of some items they do get burned out and need to be replaced. A company may not be able to function smoothly if there is any loss of connectivity. Thus such incidents should be handled with utmost care and either a redundant fail-safe must be made available during network design or swift response must be there.With many companies having branches worldwide it becomes necessary to have IT support staff round the clock and there also has to be a ticketing mechanism for employees to raise issues. There usually would be a service level agreement for each type of issue that is raised based on the severity and criticality.
Risks in not maintaining infrastructure:
If the infrastructure is not maintained by proper IT services Bristol there could be a lot of issues.
Threat Of virus and cyber-attacks:
Some employees could browse internet through their personal connections and if there is no proper anti-virus software it is possible that some virus enters the system and then it could spread to the entire company. This could become very serious if the threat leads to loss of important data and could eventually even end up with some customer suing the company.
Out Of Date Software:
Software compatibility to the operating system is important; even if there is a business need to upgrade one of them the other should be compatible, if not there could be an issue in working and could affect any client deliverables.
There could be serious business impact if servers from one end of the globe are not accessible to offices in the other end. Such a setup involves hundreds of devices and also would involve third party internet service providers and would involve undersea cables etc. One needs to have a good support team to debug the issues and identify which part of the network is at fault and inform concerned people.Thus having a good IT repair and support services are key to smooth running of business today.